TERMS AND CONDITIONS

Dunya Ayurveda provides the content and services available on this website to you subject to the following Terms and Conditions, our Privacy Policy and other terms and conditions and policies which you may find throughout our website in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of, and included within, these terms and conditions (collectively, "Terms and Conditions"). By accessing or using this website, you are acknowledging that you have read, understood, and you agree, without limitation or qualification, to be bound by these Terms and Conditions in this Agreement, so please read this carefully before proceeding.

The term 'Dunja Ayurveda' or 'us' or 'we' refers to the owner of the website

Privacy

Please review our Privacy Policy to understand our privacy policies.

Products for Personal Use

The products described on this website, and any samples thereof we may provide to you, are for personal use only. You may not sell or re-sell any of the products or services, or samples thereof, you receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

Prices

All prices shown on the website are in £ sterling, inclusive of VAT and exclusive of delivery charges. You may pay by any major credit or debit card. We are under no obligation to accept your order. Prices, offers and products are subject to availability and may change at any time.

Payment

Payment for goods must be made prior to despatch. We accept credit/debit cards.
Dunya Ayurveda will not be held responsible for the late despatch of goods should a payment be declined.

Orders

Orders paid will be despatched within 2-5 working days (stock permitting). Orders are restricted to the UK only. Working days are Monday to Friday inclusive.

Delivery

Parcels despatched by courier may require a signature upon delivery. Should you not be at the address specified, during normal office hours, please advise us of a suitable time for delivery or an alternative delivery address where someone will be available to sign for the receipt of your parcel.

If you request special delivery instructions where you are unable to sign for the goods, Dunya Ayurveda will not be held responsible for any loss or damage to the goods, therefore you, as the customer, will be responsible for the loss or damage.

Please allow 2 working days for parcels arriving by courier.

Royal Mail considers a parcel lost after 14 working days from date of despatch.

Distance Selling

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through the website within seven working days of their receipt of the goods.

Dunya Ayurveda will not accept any responsibility for loss or damage to goods returned via Royal Mail/Courier Service until they are received at Dunya Ayurveda
We strongly recommend that returns are sent by Recorded Delivery or some other means of a tracked delivery system. Please note we do not refund postage/carriage on goods returned except where goods have been incorrectly despatched or damaged in transit. See below.

Once we have received the goods in a resaleable condition, a refund for the cost of the products only, will be made to your credit/debit card.

Returns/Refunds

Should your goods have been damaged in transit please notify Dunja Ayurveda within 3 days of receipt. If the goods were received by courier, the customer must, when signing for the goods, state they are damaged. If you experience a reaction to or a problem with any of our products please contact Dunya Ayurveda.

Remember, we are here to help. If you need assistance with anything please let us know.

General

You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website and providing notice of such change. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the website thereafter constitutes your agreement to all such changed Terms and Conditions.

If you have any questions regarding these Terms and Conditions, please email Dunya Ayurveda